Your business needs to get Google reviews. According to Review Trackers, over 60% of customers check Google reviews before they visit a business. Here is how Tate Design helps you with the process of getting online reviews and responding to them.
The automatically generated template
We create a template for you that is automatically generated after a customer makes a purchase. This is especially beneficial because some customers do not know how to leave a review. This makes the review process as easy as possible.
We have set up email automations for contractors to easily send a review request from their phones while they are on the road. This would work for other businesses as well.
The shortcut link
We place a shortcut link to a review template on your website. It can be on your home page, in a header or footer, or in other high-traffic locations. This takes your customer from their mobile phone or desktop computer directly to where they can leave a review.
These links may also be used in emails. Include one in your signature line and in any email you send requesting a customer review or testimonial. Newsletters, shipping emails, check-in emails, and invoices are all candidates for this shortcut link.
Your Google Business Profile
We set up your Google Business Profile so clients and customers can go directly to your profile to find information about your business and leave reviews there.
Google reviews can also be displayed on your website, along with a shortcut link to leave a Google review. This may encourage others to leave their own review.
A form on your website
There may be individuals who do not want to leave a review on Google. We design a form or pop-up for your website so customers can leave their comments there.
More ways to ask
We design “leave us a review” cards. These can be mailed or placed in your storefront.
We add QR codes to offline marketing communications and other printed materials. We have also created signage for offices that have a lot of customers on-site each day, so the customer can easily scan a QR code and leave a Google review on their smartphone.
We ask for Google reviews for our clients on social media, in blog posts, and in newsletters. A simple Google review shortcut is included.
We have created personalized review requests for some of our clients to use. This would be unique to your business.
The mechanics
We automate the process. We make sure it is easy to leave a review from any device by designing mobile-friendly review-related material on mobile first. We include simple instructions, letting customers know how easy it is to leave a review and that it only takes a few seconds to click a star rating and a few minutes more to write a review.
We also help you, the business owner, create a system for monitoring and responding to customers after they leave a review. All customer feedback–both positive and negative–deserves a response in a timely manner. This shows you listen and you care.
Get Google reviews as part of your digital marketing efforts. Work with Tate Design to develop a strategy to get more online reviews in a way that works for your business. Call us at 610.725.0702 or e-mail [email protected] to get set up for success.
References
Online Reviews Statistics And Trends: A 2022 Report By ReviewTrackers https://www.reviewtrackers.com/reports/online-reviews-survey/
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