Do you have questions about ChatGPT for business use? We have answers about using this and other forms of artificial intelligence (AI).
Q: What are some good applications of ChatGPT in business?
A: Writing of all kinds: ads, blog posts, e-mails, newsletters, press releases, product descriptions, profiles, reviews, social media posts, and training materials as well as employee-friendly compliments, jokes, and notes for special occasions. Also analyzing data and generating graphics, creating bullet points, writing code and formulas to automate tasks, and translating.
Questions about ChatGPT for business use come down to where and how AI can help you save time and make up for any lack of skills (translating, writing) on your staff.
Q: Is ChatGPT safe to use?
A: Developers have spent months testing ChatGPT-4, the latest version as of March 2023, and have declared it safe as long as the user understands artificial intelligence (AI) is not always correct. You must also think for yourself and double-check the information provided. Also be aware that any online environment is fertile ground for hackers and those who wish to do harm with malware.
If you run a series of business scenarios, use common sense along with ChatGPT input. If something seems wrong, don’t just accept it.
Q: Do I get original content when I use ChatGPT?
A: The originality of the answer is dependent on your prompts.
Content written by ChatGPT will not make you appear to be an expert in your field. It can help you generate humorous anecdotes, ideas, subject lines, and titles as well as e-mails, blog posts, social media posts, and website content.
Q: How accurate is ChatGPT?
A: When facts and reasoning are required, ChatGPT-4 does quite well in testing situations. Reports indicate scores in the 90th percentile on standardized tests including the GRE, the LSAT, and SATs.
ChatGPT could be a big help with data analysis and reporting.
Q: Will it replace humans?
A: At present, its English isn’t good enough but it has an impressive working knowledge of 16 other languages that most humans do not.
With the proper search terms, ChatGPT can generate customer service scripts, how-to guides, and training manuals. You would need to use your discretion to determine if the language appears too stilted or too formal for your target market.
Q: Is it legal to use ChatGPT in business?
A: Legalities are already being tested especially regarding permissions, copyrights, and plagiarism. ChatGPT can get behind paywalls and does not yet understand proper attribution of sources. Humans still need to decide what is ethical, fair, and just.
E-mail writing is a favorite task to assign to ChatGPT. This usually does not violate copyright laws. You, the sender, need to make sure you comply with company privacy policies AND that the end result is a good professional reflection on you.
Q: What is the cost of ChatGPT?
A: At present, there is a free version and a premium plan for $20/month
Access to the free plan and its speed may vary so plan accordingly.
Q: Am I being used as a guinea pig when I use ChatGPT?
A: All AI learns by collecting data from a wide variety of sources, your input included.
Be aware of what and how much you share. Do not disclose private, confidential, copyrighted, patented information if you don’t want it shared.
Q: Are there other AI options?
A: Google is working on Bard. Microsoft has an AI Bing search engine. A number of smaller enterprises have AI options tailored to specific industries like content marketing and SEO and writing and editing.
Explore your options. See which AI solution works best for you and your business.
Q: How do I get started with ChatGPT?
A: Go to chat.openai.com and create an account. You will need to provide an e-mail address and a non-VoIP phone number before you begin entering prompts.
If you or your business are more cautious, you can also start by reading more about ChatGPT. Its capabilities are continually changing as the newer version proves with its ability to “see.”
With these answers to your questions about ChatGPT for business, you can decide where you would like to incorporate time-saving AI into your business. Tate Design has helped clients with chatbots for customer service for years as we wrote in “Using A Chatbot For Your Business.” We also provide the web design, marketing strategy, and SEO that is most professional when entrusted to human beings. Call us at 610.725.0702 or e-mail [email protected] to get the help you need.